Shipping

We aim to get your order to you as quickly and securely as possible. All orders are shipped from our Sydney, Australia location via Australia Post Express for fast, tracked delivery.

Shipping Rates

• Free Express Shipping – Orders over $200 AUD.

• Flat Rate Express Shipping – $14.95 AUD for orders under $200.

Delivery Times

• Metro Areas: 1–2 business days.

• Regional Areas: 2–4 business days.

Delivery timeframes are estimates provided by Australia Post and may vary based on your location and seasonal demand.

Dispatch Times

• Orders placed before 2:00 PM AEST are shipped the same business day.

• Orders placed after 2:00 PM or on weekends/public holidays will be dispatched the next business day.

Tracking Your Order

Once your order has been shipped, you will receive an email with your Australia Post tracking number. You can track your order via the Australia Post website.

International Shipping

We currently do not ship internationally. Orders can only be placed for delivery within Australia.

Order Issues & Delays

If your order is delayed, lost, or arrives damaged, please contact us within 48 hours of delivery so we can investigate and arrange a replacement if eligible under our Quality Assurance Guarantee.